Q. What are the minimum requirements for running your software?
A. Any Windows XP or 2000 operating system, with 512mg of memory.
Can the software be networked?
Q. Can the software be run from a remote location?
Q. If the software is run remotely, can reports be printed locally?
Q. Is the software a lease or a purchase?
A. The software is purchased for use within a single entity.
Q. Are there any other fees relating to the software?
A. Yes. There is a yearly maintenance fee.
Q. Why do I need a maintenance agreement?
A. The agreement offers you ongoing updates, software support and trouble-shooting.
I have old software; can your software import my data?
A. Your data must be analyzed to determine if and how much of it can be converted to our format.
Q. Is there a fee for converting my data to your format?
Q. How quickly can the software be installed?
A. Generally, within one or two weeks.
Q. Does the price include training?
A. Yes. We give two half-day sessions of on-site training per product.
Q. What if I need more training?
Your maintenance agreement covers unlimited telephone support. There is an additional fee for more on-site training.
Q. Is there a demo available?
A. We offer on-site or web-based demonstrations of the software. Please contact us for more information.